Authors On The Web

They are timely in updating and managing my site and I am impressed with their skills. - Nelson DeMille

Frequently Asked Questions

Below are some answers to our most frequently asked questions. If you are interested in a creating a website with us, click here to fill out an inquiry form.

Q. What is my URL (web address)?
A. If you have already secured a domain name, we will handle the transfer of it to our server. If you need to purchase a domain name, let us know and we can help walk you through this process. Domain names can be purchased through GoDaddy.com, NetworkSolutions.com, and many other domain name registrars. We recommend securing a URL for at least 2 years.

Q. Can I get an email address with my domain name?
A. Yes, we can create this mailbox for you for a set-up fee of $20 and host your email for $6 per month.

Q.  When are monthly maintenance fees due?
A.  Monthly maintenance fees are payable in advance in 6-month increments.

Q.  What is hosting?
A. "Hosting" refers to the server on which the client’s website is stored. The client’s Authors On The Web website will be stored on our server, which is monitored 24 hours a day, 7 days a week, 365 days a year. This is the same high-quality server we rely on for the seven editorial websites in The Book Report Network.
 
Q. What is included in maintenance?
A. We include all text changes in our monthly maintenance.
 
Q. What if I want to make changes to the art on my site?
A. Art changes are billed at an hourly rate of $100/hour, which is estimated in advance.
 
Q. What do I need to have my website built?
A.  We will need your author photo and cover graphics. We would like input on what your thoughts are about the look and feel of your site. Consult our portfolio for ideas. We also will need you to write copy for your website, but it is not necessary for you to have this written for us to get started.
 
Q. Can I sell my books on my site?
A. Yes. We will add links to Amazon.com, BN.com, IndieBound.org and whichever e-book links (Kindle, Nook, Kobo, Google Play, Sony Reader) you'd like to include.